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American Knowledge Characteristics (AES) is actually a federal financing servicer you to definitely procedure FFEL loans. Just like the FFEL program is deserted, AES nevertheless protects individuals in the payments, and it also attributes particular private student loans for other lenders. As the a good servicer, AES might have been the goal of some complaints and you will a lawsuit, but your options are minimal if you are unhappy with your servicer.

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AES is financing servicer to have government FFEL financing and lots of personal student loans
AES are owned by the latest Pennsylvania Advanced schooling Advice Agencies (PHEAA)
AES and you will PHEAA commonly authorities enterprises; he or she is private companies
Inside , AES’ mother business PHEAA compensated a class-action suit stating the fresh PHEAA deliberately worked to give the length out-of borrowers’ fees conditions
If AES can be your servicer, the only way to switch financing servicers is to try to refinance otherwise combine the fund

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Western Education Services (AES) are a student-based loan servicer getting Federal Loved ones Education loan (FFEL) system financing. […]